1. Defenitions & Interpretations
“Event” means an entertainment event in respect of which we have the right to sell you tickets
“Tickets” means tickets or other types of evidence (including electronic registration) for an Event sold by Us to You on behalf of the organization responsible for the Event for the right to attend the Event
“Venue” means any facilities or locations of any nature where the Event is being held
“We” means the Lyme Splash or any of its associated agents. “Us” and “Our” shall be read accordingly
“You” means you or anybody who in Our reasonable opinion is acting with your authority or permission. “Your” shall be read accordingly
2.1 To register for Lyme Splash events you must be over eighteen years of age, unless otherwise stated. If you are under the age of 18 you must have the consent of your legal guardian.
2.2 You must ensure that the details provided by you on registration or at any time are correct and complete.
2.3 You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.
2.4 By registering on the Site you expressly confirm that you take full responsibility for your own decisions to participate in outdoor swimming or Sea Water Polo at any location, and that we do not assume any legal responsibility to you in relation to the information provided to you by us or by anyone acting (or purporting to act) on our behalf.
2.5 By registering for events you declare that you will abide by the rules of the event and you agree to the following disclaimer: ‘I shall be, at the date of the event, fit to swim or play Water Polo and that the details given in the form are correct in all particulars. I accept that, to the extent permitted by law, the organisers and sponsors shall have no liability to me for any injury, loss or damage, nor any consequential loss or damage suffered by me at or by reason of the event. I am aware that swimming in untreated water can lead to stomach upsets and diseases such as salmonella and Weils disease. I understand that I swim or play Water Polo entirely at my own risk. By registering myself for a Lyme Splash event I acknowledge that I have read and fully understood this disclaimer. I confirm I am aware that photographs taken during the event may be used to publicise these events and Lyme Splash generally.’
All Tickets are sold subject to availability and to these Terms and Conditions. These Terms and Conditions should be read carefully prior to purchase and any queries relating to them should be raised with us prior to purchase, as purchase of Tickets constitutes acceptance of these Terms and Conditions.
A valid Ticket must be held to get into an event. In the case of Lyme Splash events “Tickets” are via electronic registration only. Your name will be held by us, and you will gain access to the event on the day. Proof of identity may be required. (Your electronic registration will be acknowledged immediately via an automatic email from firstname.lastname@example.org and event-related emails will be sent to you prior to the event from email@example.com).
It is your responsibility to check your Tickets as if you have made a mistake it cannot always be rectified after purchase. Please check your Tickets on receipt carefully and contact us immediately if there is a mistake.
4. Price & Payment
The price of the Ticket shall be the price set at the time We accept your order. All prices set are inclusive of any applicable taxes.
No order will be accepted until We have received full payment.
5. Changes to Event
The organiser of the event reserves the right to make Alterations to the published event programme where reasonably necessary.
Tickets cannot be exchanged, transferred, deferred or refunded after purchase in any circumstances.
Where an outdoor event is cancelled or curtailed because of adverse weather, pollution or other factors outside of our reasonable control, We shall not be liable to make any refund or pay any compensation.
In the event of cancellation of any event prior to it taking place, for any other reason, the maximum possible refund will be made to ticket holders, less any unrecoverable expenses. We shall not be liable to pay any compensation.
These Terms and Conditions do not and shall not affect your statutory rights as a consumer. For further information about your statutory rights contact Citizens advice, Consumer Protection (https://www.gov.uk/consumer-protection-rights) or the department for business innovation and skills.
Personal arrangements including travel, accommodation or hospitality relating to the event, which have been arranged by you, are at your own risk. Liability for the cancellation or rescheduling of an event, or for material changes to an event, will be limited to the refund as set forth in section 6.
Neither We nor the Event will be responsible for any loss, theft or damage of your personal belongings. Please note there are no secure holdings for belongings at any event, so anything brought to events it at your own risk. You are cautioned against bringing items of value.
Liability for your personal risk is laid out in 2.5.
8. Cancelled / Rescheduled Events
It is your responsibility to ascertain whether an event has been cancelled or re-scheduled and the date and time of any re-scheduled event. Where an event is cancelled or re-scheduled, We will use our reasonable endeavours to notify you using the details you provided us with at the time of ordering. We do not guarantee that you will be informed of such cancellation before the date of the event.
As laid out in 2 it is your responsibility to inform us of any change to the contact address, telephone number or email address you provide us with at the time of ordering.
9. Use of Details & Data Protection
The information you give us on registration will be held on our secure website. Your data will not be given to any third party. We will only use your email address to update you on any Lyme Splash News, or event participation information. If you wish your data to be delated from our data base please email firstname.lastname@example.org
10. Resale/Use of Tickets
You may not re-sell or transfer your Ticket. Re-sales and transfers of Tickets are prohibited for Lyme Splash events: only the known registered ticket holders can attend the events.
11. Void Tickets
Any Ticket obtained in breach of these Terms and Conditions shall be void and all, rights conferred or evidenced by such Ticket shall be void. Any person seeking to use such a void Ticket in order to gain or provide entry to an event may be considered to be a trespasser and may be liable to be ejected and liable to legal action. Void Tickets are non-refundable.
12. Restrictions on the Purchase of Tickets
Tickets may be restricted to a maximum number. Any such restriction shall be notified to you at the time you book the Tickets.
13. Conditions of Admission
The management of the Event reserves the right to refuse Ticket holders admission to the Event in reasonable circumstances including for health and safety, licensing reasons or where a Ticket is void.
The management of the Event also reserves the right to request that Ticket holders leave the Event at any point on reasonable grounds and may take any appropriate action to enforce this right. By way of example, the Event may remove a Ticket holder who:
1) Has behaved in the Event in a manner which, in the reasonable opinion of the Event has, or is likely to affect the enjoyment of other visitors; or
2) Uses threatening, abusive or insulting words or behaviour or in any way provokes or behaves in a manner which may provoke a breach of the peace; or
3) In the reasonable opinion of the Event is acting under the influence of alcohol or drugs;
4) Fails, when required, to produce proof of identity or age.
You must comply with instructions and directions given by Event staff and stewards. No refunds will be given to Ticket holders who are refused entry or ejected due to their own behaviour as suggested in, but not limited to, the examples above.
15. Restrictions & Prohibitions
By attending an event, Ticket holders consent to filming and sound recording of themselves as members of the event. We may use such films and recordings (including any copies) without payment.
Ticket holders shall not bring into the Event or display or distribute (whether for free or not) at the event any sponsorship, promotional or marketing materials.
Smoking is not permitted unless within a designated smoking area (if any).
16. Health & Safety
Ticket holders must comply with all relevant statutes, safety announcements and Event regulations whilst attending the event.
Ticket holders are required to read all safety event information sent to them prior to the event.
17. Force Majeure
For the purposes of these Terms and Conditions, “Force majeure” means any cause beyond our control including, without limitation, act of god, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments. We will not be liable to you for failure to perform any obligation under these Terms and Conditions to the extent that the failure is caused by Force majeure.
18. Amendments & Variations
We intend to rely on the written terms set out here in this document as well as the written terms and conditions of the Event. You should read the terms and conditions carefully before entering into the contract to ensure that they contain everything that you consider has been agreed. If they do not then you should speak to any member of staff. After the contract has been made, these Terms and Conditions cannot be varied or amended in any respect unless both you and We agree and it is preferable that this is in writing.
Last update: 18th April 2018